Compliance and security
Outbound sales only works when it is done properly. NeedReach blocks a campaign from launching until the mandatory compliance information is complete.
Lawful basis and records
- Record your organisation identity, sender details and registered address
- Store your lawful-basis decision and supporting notes
- Maintain a data-source register for every provider you use
- Set a data-retention period for prospect records
Recipient rights
- Every marketing template carries a genuine sender, business contact details, an unsubscribe option and a privacy-policy link
- Unsubscribe records and objection records are retained
- Organisation and global suppression lists are checked before any send
- Extra safeguards apply to sole traders, partnerships and personal email addresses
Data separation
- Each organisation is an isolated workspace
- Row-level security is applied to every customer-owned table
- Roles control who can approve messages, launch campaigns and manage the team
- Support access by the platform team is recorded in the audit log
Honest AI
- Buying signals record whether they are direct evidence or an AI inference
- AI-generated analysis and messages require human approval
- AI never replies to a positive lead on your behalf without approval
- Test mode is on by default and no message leaves the platform until a sending account is connected
This page describes product capability. It is not legal advice — your organisation remains the data controller for the prospects it processes.